Privacy Policy

At Novaire London, we place great importance on protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Data We Collect

When you place an order or create an account, we may collect the following information:

First and last name
Email address
Phone number
Payment information
IP address
Device-related data
Activity on our website

This data is strictly necessary to provide you with a smooth, secure, and personalized shopping experience.

Purposes of Data Processing

We use your data to:

Process and ship your orders
Provide fast and efficient customer service
Inform you about your order status and important updates
Continuously improve our website and services
Prevent fraud and ensure transaction security

Sharing Data with Third Parties

Your personal data is only shared with trusted partners when necessary, such as:

Payment service providers
Delivery services
Technical tools essential for operating the website

We never sell your data to third parties.

Data Retention

Your data is retained only for as long as necessary to fulfill the purposes described above or as required by applicable legal obligations.

Cookies

Our website uses cookies to:

Improve website performance
Analyze visitor behavior
Personalize your experience
Optimize our marketing campaigns

You can change your cookie preferences at any time through your browser settings.

Your Rights

In accordance with applicable regulations, you have the following rights:

Right to access your data
Right to rectification
Right to erasure
Right to object to processing
Right to data portability

To exercise your rights, contact us at:
info@novaire-london.com

Contact

For any questions regarding this Privacy Policy, you can contact us:

Novaire London
Email: info@novaire-london.com